What’s included in my purchase?
Every Pop-Up purchase includes:
- Air Pump
- Weatherproof Cover
- Free Delivery*
- 1-year limited warranty on the chiller; 30-day limited warranty on the Pop-Up tub
Is it really just a 20-minute setup?
Yes! You will put the poles in the pop-up frame, inflate the upper ring, place the chiller next to the Plunge, connect 2 hoses, fill with water, plug in, and you're ready to change your life!
How quickly will I get my Plunge?
Below the “Add to Cart” button, you will see the estimated ship dates for the specific product you choose.“In Stock” will ship within 8 business days. This delivery time applies to the lower 48 U.S. states. For Hawaii, Alaska, and U.S. territories, please allow an additional 2-3 weeks. International orders vary - please contact sales for more information.
What if I'm not completely satisfied with my Plunge?
We want you to be thrilled with your Plunge! If you are not, submit a help request to our customer service team at help.plunge.com/hc/en-us/requests/new within the first 30 days and they will guide you through the return. Returns are handled under our Refund Policy (plunge.com/policies/refund-policy). Once an order has shipped or been delivered, a 25% restocking fee applies to returned products, and some items cannot be returned.
Is it really $0 down 0% financing for 24 months?
Yes! Through our partner, Bread, we offer $0 down and 0% interest for 24 months. View our financing page for more information.
How do I activate my warranty?
There is nothing to activate: the 1-year limited warranty on your chiller starts on the date of delivery. If your Plunge has a Pro Chiller, download the Plunge App, connect your Plunge to it and keep the firmware up to date. Not doing so voids the Pro Chiller's warranty. A Standard Chiller does not need to be connected. The Pop-Up tub is covered by a separate 30-day limited warranty that starts on the date of delivery. Read the limited warranties at plunge.com/pages/warranty.