What’s included in my purchase?
Every purchase of The Plunge includes:
- Acrylic and fiberglass cold plunge tub
- Pro Chiller Gen 2
- Insulated spa cover
- Starter maintenance kit (6-month supply)
- Free curbside delivery*
- 1-year warranty
- Cell phone holder
- Skimmer net
- Guided plunge videos
- Rubber ducky!
Is The Plunge a 20 minute setup?
Yes! You will place the chiller next to the Plunge tub, connect 2 hoses, fill with water, plug in and you're ready to change your life!
How quickly will I get my Plunge?
Below the “Add to Cart” button, you will see the estimated ship dates for the specific product you choose.“In Stock” will ship within 8 business days. This delivery time applies to the lower 48 U.S. states. For Hawaii, Alaska, and U.S. territories, please allow an additional 2-3 weeks. International orders vary - please contact sales for more information.
What if I'm not completely satisfied with my Plunge?
We want you to be thrilled with your Plunge! If you are not, submit a help request to our customer service team at help.plunge.com/hc/en-us/requests/new within the first 30 days and they will guide you through the return. Returns are handled under our Refund Policy (plunge.com/policies/refund-policy). Once an order has shipped or been delivered, a 25% restocking fee applies to returned products, and some items cannot be returned.
Is it really $0 down 0% financing for 24 months?
Yes! Through our partner, Bread, we offer $0 down and 0% interest for 24 months. View our financing page for more information.
How does delivery work?
Our delivery partner will contact you via text and email to schedule a delivery time. The included delivery will bring your Plunge to your curb or driveway. For Premium In-Home Delivery service, select it at checkout for just $250. They will place it anywhere in your home on the first level and take away all debris
Does it require a special outlet?
Your Plunge Chiller will need to be plugged into an outlet with a dedicated 120V 15A circuit. The term "dedicated" means that the electrical circuit for your Plunge can not be used for any other electrical items.
What should I use to keep the Plunge clean?
Great news! Our incredible engineering team has developed and tested a cold water specific protocol to keep your Plunge sparkling clean. You can find the kit with everything you need plus the protocol here. You can also visit the Water Maintenance section of our Help Center to learn more.
How do I activate my warranty?
There is nothing to activate: your 1-year limited warranty starts on the date of delivery. If your Plunge has a Pro Chiller, download the Plunge App, connect your Plunge to it and keep the firmware up to date. Not doing so voids the Pro Chiller's warranty. A Standard Chiller does not need to be connected. Read the limited warranty for your product at plunge.com/pages/warranty.
