I generally agree with a previous reviewer. This is a good sauna, but could be better with a few tweaks.
The biggest issue I'm finding is the one highlighted previously: the benches on the top and bottom need to be wider. I understand they made them narrower in order to allow the benches to be folded. However, I think that's a rare use case and we would rarely if ever fold the benches. As it stands, these narrower benches are uncomfortable to lay stretched out on your back since one arm will hang off the side. There needs to be a mod kit sold separately to add 6-8" width on both benches or alternative wider benches that can be substituted for sale as an option. As it is, without wider benches, I would have to say that, unfortunately, as much as I am generally enjoying the sauna, if I had known how narrow these are I would have purchased a different sauna. I'm hoping that Plunge will do something to alleviate this issue. I'm sure there are many purchasers who have similar concerns.
Other issues: while the heater is pretty powerful there is, as others have described, a very wide temperature differential between sitting on the top bench near the heater, to laying down on the top bench, to sitting on the bottom bench, to laying down on the bottom bench, to foot temperature sitting on the bottom bench. I've measured all locations and temperature swings can be 30-60+ between these positions. E.g., if you have the sauna set at max 230 degrees the highest temp you'll ever reach…